Privacy Policy

Effective Date: June 8, 2025

Txtoolguy.com (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: name, shipping/billing address, phone number, email address
Payment Information: credit/debit card details (processed securely via third-party payment gateways like Stripe or PayPal — we never store this data)
Order Data: items purchased, purchase history, transaction dates
Device Information: IP address, browser type, operating system, referring URLs
Usage Data: browsing behavior, session duration, clicks, time spent on pages
Cookies & Tracking Tools: See our Cookies Policy for more.

2. How We Use Your Information

We use your data to:

Process and fulfill orders
Communicate order updates and customer service responses
Detect and prevent fraud
Improve website functionality and performance
Send promotional content if you opt in

3. Legal Basis for Processing

We collect and use your information in accordance with:

Your consent
Our contractual obligations (e.g., fulfilling your order)
Legal compliance
Our legitimate business interests, such as fraud prevention

4. Data Sharing and Disclosure

We do not sell your personal data. We share your information only with:

Payment processors (e.g., Stripe, PayPal)
Shipping partners (e.g., FedEx, USPS, UPS)
IT service providers (e.g., Shopify, Google Analytics)

5. Data Retention

We retain order information for at least 7 years to comply with legal obligations. You can request deletion at any time by emailing support@txtoolguy.com.